Welcome to CARE USA and congratulations on your new position. You are now part of a staff that is comprised of thousands of men and women in more than 95 countries around the world, all working to deliver lasting change with a focus on women and girls. We are excited to have you join the global movement focused on ending world poverty and achieving social justice for all. To offer you a warm welcome, we introduce Michelle Nunn, President and CEO of CARE USA:


Orientation is the first step to beginning your journey with CARE. In order to ensure that you have a successful onboarding process, we have divided orientation into three parts.

Part I: The Basics

Part II: The Organization

  • This in-person course offers a more in-depth look into CARE USA’s history, structure, and programming. US-Based full-time new hires are required to attend within 30 days of hire. It takes place every 2nd Tuesday of the month at 9:30 AM (EST) or via Telepresence.

Part III: Required CARE Academy Courses

  • All new hires are required to complete the required courses within 30 days of hire.

We are committed to providing you with a successful orientation experience. For support regarding orientation and/or onboarding, please contact the academy@care.org.

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New Hire Paperwork

All employment paperwork (except benefit enrollment) must be received by the HR Service Center at least 5 days before your start date or no later than your first day of work. Delays in receiving forms may result in late payment, delayed system access, delayed activation of benefits, and possibly being unable to work. Access to all forms was provided in your Welcome Email.

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Employee Benefits

We offer exclusive benefits to our full-time employees, with a focus on prioritizing CARE employees and their families’ health and well being. To learn more about the benefit options available to you, please select your employment status below.

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Employee Login Information

The information below will help you navigate CARE USA’s online systems.

Once your employment paperwork is processed you will receive a CARE Network Login for:

  • Microsoft Outlook (email)
  • Virtual Private Network (VPN)
  • The Village (our internal internet)

The HR Service Center will send you a login access for:

You will need to register for access to:

Once your email is set up contact solutioncenter@care.org to request access to:

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Frequently Asked Questions

How do I register for CARE Academy?

Click here to register for access to CARE Academy. Simply complete the form using your CARE email and click submit. You will receive an email within a week of registering. If you have additional questions or concerns, please contact academy@care.org.

When will I receive my CARE Network Login?

Once you have submitted all the necessary employment paperwork, you will be registered in our system within 1-2 weeks. If you have additional questions or concerns, please contact hrservicecenter@care.org.

What is the benefit enrollment process?

During any enrollment opportunity (e.g., onboarding, life event, annual open enrollment) you can complete and submit the Benefits Enrollment Form to the hrservicecenter@care.org. Elections will then be processed and benefits will become active within 1-2 weeks of enrollment. Once active, you will be able to access claim information and print temporary ID cards online. You will receive insurance cards by mail within 3-5 weeks.

When is the in-person Orientation Part II: The Organization and how do I sign up?

It takes place every 2nd Tuesday of the month at 9:30 AM (EST) at our Headquarters office in Atlanta, Georgia or via Telepresence. Click here to enroll.

Where can I find my employee number?

Once you have access to Employee Self Service you can find your Employee ID Number by clicking on Employment and then Job Profile.

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  • For questions regarding employment, paperwork/forms and all Human Resource related inquiries, contact our hrservicecenter@care.org.
  • For questions regarding new user request, network connections and IT support, contact the solutioncenter@care.org.
  • For questions regarding orientation and/or onboarding, contact academy@care.org.
Onboarding Champions

Abby Addis New York based staff
Agensa Ljamadjema Advocacy
Beth Horinek Emergency & Humanitarian Assistance Team
Bianca Nichols Back-up support for all departments (Administrative Services Center)
Chris Wong San Francisco Office Support (Relationship Management & Individual Giving)
Clark Efaw International Program & Operations
Danielle Thomas & Dana Tzegaegbe Innovation
Emilee Reynolds Chief Operating Officer and Digital Team – DC based staff
Jerlawnda Davis Fundraising & Marketing
Katie Case Program, Partnership & Learning
Marguerite Benson-West DC based staff
Olga Kats Digital Team – Atlanta based staff
Rita Hardy Finance